status / Support Ticket Dashboard
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Incidents

July 12th, 2024

Email Sending Issues
Resolved

A solution has been implemented. If you are still experiencing issues please let us know.

Investigating

We are currently aware of an issue affecting some users' ability to send emails. Users may encounter errors when attempting to send emails from their accounts.

Details: Some users may experience errors, such as "Temporary local problem - please try later," when trying to send emails. Our technical team is actively investigating the root cause of this issue.

Current Status: Our engineers are working diligently to identify and resolve the problem as quickly as possible. We are closely monitoring the situation and will provide updates as more information becomes available.

July 11th, 2024

Investigating Softaculous Error
Resolved

We are pleased to inform you that the issue with Softaculous has been successfully resolved. The root cause was identified as a recent ionCube issue, possibly stemming from a bug in a new update. Our team has implemented a fix by manually loading ionCube, ensuring normal functionality is restored.

We apologize for any inconvenience this may have caused and appreciate your patience during this time. If you encounter any further issues, please don't hesitate to contact our support team.

Thank you for choosing Fusion Arc Hosting.

Investigating

We are currently aware of an issue affecting Softaculous, which may display error messages when attempting to use the service. Our team is actively investigating the issue to resolve it as quickly as possible. We apologize for any inconvenience caused and appreciate your patience. Updates will be provided here as soon as they are available.

Thank you for your understanding.