status / New Service Ordering System
99.991% Uptime for the last 31 days New Service Ordering System
80.465% December 2023
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95.705% January 2024
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99.99% February 2024
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Incidents

February 26th, 2024

Email Server Outage
Affected services: crispr.fah-dc3-ds.com
Resolved

We have applied a fix for this issue all emails should be working normally. If you continue to encounter any issues please do let us know.

Investigating

We have been alerted of a new issue in which customers are not able to log into there webmail roundcube emails. We are currently investigating this issue and will provide you with further updates here.

Scheduled Server Downtime
Affected services: crispr.fah-dc3-ds.com
Resolved

We have completed the server downtime and have upgraded the server. If you are experiencing any issues please let us know at support@fusionarchosting.com

Identified

We will be conducting a scheduled server backend upgrade on 02/26/2024 at 1:00 AM Mountain Time (Denver, Colorado) to ensure the ongoing stability of our web hosting and reseller hosting environment. Please note that during this process, our server will be temporarily offline for approximately 2 hours. Rest assured, once the upgrade is complete, we will promptly provide an update here.

If you have any questions please let us know at support@fusionarchosting.com

February 24th, 2024

Payment Issues
Affected services: Client Area Dashboard
Resolved

Services have been restored. If you continue to have issues please contact us at sales@fusionarchosting.com and we would be happy to assist you.

Identified

We have detected an issue with some customers unable to pay invoices. At this time the issue appears to be related to our merchants whom we partner to charge our customers. If your service is affected please let us know and we will work closely with you to get this resolved.

As we find more details we will update here. We are working hard with our partners to get this resolved as soon as possible.