All services are online. No open issues.
Last issue was 23 days, 9 hours and 22 minutes ago on 24/7 Live Chat System.
Uptime / Load Jul 21 Jul 22 Jul 23 Jul 24 Jul 25 Jul 26 Jul 27
Web Hosting & Reseller Hosting Servers
crispr.fah-dc3-ds.com 100%
Core Services
Fusion Arc Hosting Main Website 99.994%
Client Services
Client Area Dashboard 99.994%
Support Ticket Dashboard 99.994%
24/7 Live Chat System 99.998%
No/minor issues (>99.9% uptime) Short outage (>99.5% uptime)
Issues reported
Major outage (<99.5%) High Load Average

Incidents

July 12th, 2024

Email Sending Issues
Resolved

A solution has been implemented. If you are still experiencing issues please let us know.

Investigating

We are currently aware of an issue affecting some users' ability to send emails. Users may encounter errors when attempting to send emails from their accounts.

Details: Some users may experience errors, such as "Temporary local problem - please try later," when trying to send emails. Our technical team is actively investigating the root cause of this issue.

Current Status: Our engineers are working diligently to identify and resolve the problem as quickly as possible. We are closely monitoring the situation and will provide updates as more information becomes available.

July 11th, 2024

Investigating Softaculous Error
Resolved

We are pleased to inform you that the issue with Softaculous has been successfully resolved. The root cause was identified as a recent ionCube issue, possibly stemming from a bug in a new update. Our team has implemented a fix by manually loading ionCube, ensuring normal functionality is restored.

We apologize for any inconvenience this may have caused and appreciate your patience during this time. If you encounter any further issues, please don't hesitate to contact our support team.

Thank you for choosing Fusion Arc Hosting.

Investigating

We are currently aware of an issue affecting Softaculous, which may display error messages when attempting to use the service. Our team is actively investigating the issue to resolve it as quickly as possible. We apologize for any inconvenience caused and appreciate your patience. Updates will be provided here as soon as they are available.

Thank you for your understanding.